Head of Event Operations, Germany

The world of esports is growing and so are we!

We are expanding our Global Project and Event Operations team and looking for a Head of Event Operations with strong esports, project or event operations experience to join us on shaping the journey of esports!

You will play a pivotal role by being responsible for all the planning and execution of all DreamHack’s European festivals and events from early-stage development of budgeting and defining concepts, to event logistics and on-site event operations oversight and everything in between.

This is a Game-Changing opportunity!

At ESL FACEIT Group, we bring moments of magic and provide skills for thrills to hundreds of millions of people, every single day. We pride ourselves having enabled and empowered

the global esports industry for more than two decades – “We create worlds beyond gameplay where players and fans become community.”. Our Passion, Craft and DNA are to create and shape the world of esports, gaming tournaments, leagues and events through our millions of players, fans, heroes, through our people, and culture.

This is one of many reasons why ESL is a great workplace where anything is possible and where you will thrive and experience a game-changing career!

Who should apply?

First and foremost, we celebrate diversity and are committed to creating an inclusive equal opportunity environment for all candidates who should be encouraged and empowered to apply for this position. We have a set of values that we live by and hope you share

  • Our ideal candidate should reside in Cologne, Germany or near Cologne, with the ability to work remotely and to be able to travel with the job!

As a Head of Event Operations, @ EFG you are surrounded by some of the brightest minds in gaming. Our way of working is through collaboration where your ideas and opinions are constantly in demand. Each day will be met with complex and challenging tasks we are going to solve together. Quick decision making allows us to create products & events which shape and define the nature of the esports market. We value team chemistry and teamwork above anything else, creating a friendly and fast paced work environment.

Get into the game!

As a Head of Event Operations, you will be part of our Global Project & Event Operations team which is responsible for the planning and execution of all our esports events.

You will be given the pivotal responsibility to drive the full life cycle of event operations, from early-stage development of budgeting and defining concepts, to event logistics and on-site event operations oversight and everything in between.

What you’ll do:

The Head of Event Operations & Logistics will have 5 main pivotal key responsibility pillars:

Lead and manage the Event Operations Department

  • Direct staff responsibility for everyone in the Event Operations Department at EFG Germany, including Event Managers
  • Responsible for recruiting both internal and external resources to build a scalable department
  • Allocate and delegate tasks to direct reports, keeping in mind both high-quality delivery, workload, and budget limitations
  • Develop and implement workflows to streamline events and tournaments across EFG operations, including creating processes on how to work with both internal and external stakeholders.

Event Operations

  • Ensure that the department delivers event construction and equipment according to requirements from internal and external stakeholders
  • Manage and sustain a pool of freelancer in order to create a scalable operation
  • Make sure to collect requirements and vision internally and execute on the quality expected of internal stakeholders
  • Maintain existing and negotiate with new potential suppliers for both equipment and staff in the area of event operations, both local and international

Budget & budget planning

  • Assist with budget planning to ensure reasonable workloads for staff and recruit contractors as needed
  • Assist with budget planning when it comes to event execution
  • Staging and equipment
  • Construction of events and logistics

Purchase and supplier responsible

  • Responsible for local supplier relationships within event operations
  • Find new suppliers
  • Manage relationships with current suppliers


What you need:

Must have:

  • 2 years of directly managing a team of at least 5 staff
  • Exceptional project management experience with a proven methodology
  • Strong negotiating and analytical skills
  • Ability to work within an environment of frequently changing priorities (does not get flustered by changes and last-minute issues)
  • Ability to be proactive and problem-solving, and able to delegate and oversee teams working independently
  • Excellent interpersonal skills and ability to build relationships across geography, function, and seniority
  • Strong ability to supervise experienced vendors
  • High level of professionalism, diplomacy, and integrity
  • Ability to work flexible and/or extended hours as needed
  • Ability to travel and be abroad
  • Fluent with Google Documents, Microsoft Word & Excel
  • Fluent in English

Nice to have:

  • A passion for Esports or large Events, Tournament Operations
  • Extra brownie points if you are familiar with ESL DreamHack
  • Resilient to organized chaos when it comes to events, festival operations and the challenges that comes with it from A-Z

Application Information

Do you feel ready for the challenge of working at ESL? Join us for a game-changing career where we will be shaping the journey of esports together with diversity and inclusion. We encourage you to apply by filling in our application form including your earliest starting date and your desired salary.

  • Please apply by adding the requested documents CV or your cover letter in English language and preferably in PDF format!

Our Recruitment Process – What to expect?

Our recruitment team is committed to carefully reviewing and evaluating your application for this role, we will look at your past studies, work experience, passion, and your personal relationship with games and the relevant fit for the job you applied for.

You can expect to be invited for an interview if successful and email notification feedback if you didn’t qualify at this point of time!

About us:

ESL Gaming is the world’s leading esports company. For more than two decades, we have been shaping the industry and leading esports and gaming innovation globally across the most popular video games, creating a comprehensive ecosystem with opportunities for players to go from zero to hero, and for fans to witness the best stories esports has to offer. Our portfolio consists of high-profile products such as the ESL Pro Tour, Intel® Extreme Masters, ESL Mobile, DreamHack Festivals, and many more, ranging from grassroots to global elite competitions. ESL Gaming is part of ESL Faceit Group, the leading international digital entertainment group. More information is available at about.eslgaming.com.

ESL Gaming is an equal opportunity employer. We are creating a world where everybody can be somebody. We celebrate diversity and are committed to creating an inclusive environment for all employees.