Director of Operational Support (Remote Opportunity)

The world of esports is growing and so are we!

We are looking to expand and hire a “Director of Operational Supportwith strong esports, project management experience to join us on shaping the journey of esports. We are interested in people who share our passion for gaming, who bring their unique capability, flair, and desire to the collaboration table. We believe that your attributes can make a difference in shaping our future, make it happen and learn and develop from start to finish.

At ESL Gaming, we bring moments of magic and provide thrills to hundreds of millions of people, every single day. We pride ourselves having enabled and empowered the global esports industry for more than two decades, aligned with our core mission Creating a World Where Everybody can be Somebody”. Our passion, craft and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems through our millions of players, fans, heroes, as well as through our people, and culture. This is one of many reasons why ESL is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career.

Who should apply?

First and foremost, we celebrate diversity and are committed to creating an inclusive equal opportunity environment for all candidates who should be encouraged and empowered to apply for this position. We have a set of values that we live by and hope you share:

  • Passion most desirable attribute: you are a passionate gamer or love the gaming and esports environment. To be given the opportunity to work with ESL and our flagship products DreamHack Festivals, ESL Pro Tour, Intel® Extreme Masters, ESL Mobile, and many more, is something you want to be associated with as an employer of choice.
  • Impact: As a person, you are one of the ‘go to’ guys who enjoy coming up with new ideas and putting it to action. Being strategic and hands-on at the same time comes naturally to you as you thrive in chaos creating calm to others in the storm.
  • Curiosity: You see the big picture and come up with general solutions if you see the need for them.
  • Agility: is one of your core strengths, you enjoy cross collaboration with people across the company, stakeholders, publishers, communicating, explaining, implementing, and improving your ideas towards the gaming community
  • Team Geist: you like to work in a team and help everybody to achieve their goals.

Are you ready for a Game-Changing Career Experience?

As a Director of Operational Support @ESL, you will be surrounded by some of the brightest minds in gaming. Our hierarchies are flat, and your ideas and opinions are constantly in demand. Each day will be met with complex and challenging tasks we are going to solve together. Quick decision making allows us to create competitive ecosystems which shape and define the nature of the esports market. We value team chemistry and teamwork above anything else, creating a friendly and fast paced work environment.

As the Director of Operational Support. you will be accountable for supporting the implementation of the global and regional business strategies to local markets. You will have a major focus on supporting the global operations by driving and implementing strategies across multiple departments.

This means creating, enacting, and leading processes/procedures across multiple departments, including: Travel, Event IT, Stock & Logistics, and Partner Operations

The Director of Operational Support reports to our SVP Project & Event Operations and is a part of our Global Project & Event Operations team. This can be a remote position in Europe with the ideal candidate residing preferably in Sweden.

We empower remote work!

One of many perks and reasons why ESL is a magical workplace is that we empower remote or hybrid work of choice! We believe that our new ways of working are the new ways of winning. We recognize that our employees’ comfort and productivity are better achieved from the comfort of your remote workspace of choice, be it your home or the road!

  • This is a remote position with the ideal candidate residing in Europe, preferably in Sweden.

What you’ll do:

  • Build the best Operational Support department the world has to offer!
  • Oversee communication internally with other departments & make sure information makes it to the right people/teams in a timely manner
  • Drive innovation and apply best practices across the given departments
  • Quickly adapt to changing needs/priorities, presenting effective and timely resolutions to each hurdle you encounter
  • Manage operational budgets & resource management, particularly when it comes to employee travel/hospitality
  • Measure and support team morale, identifying pain points and creating lasting solutions
  • Power financially efficient programs, and identify cost savings opportunities throughout the organization’s operations


What you need:

Must Haves:

  • Master’s / Bachelor’s degree, or equivalent experience
  • Minimum of 2 – 3 years of relevant work experience in a leadership role
  • Demonstrated excellent ability to communicate in the English language, both spoken and written
  • Experience in international operational environments
  • Understanding of esports in general (no specific esports experience required)

Application information

Do you feel ready for the challenge of working at ESL? Join us for a game-changing career where we will be shaping the journey of esports together with diversity and inclusion. We encourage you to apply by filling in our application form including your earliest starting date and your desired salary.

Please apply by adding the requested documents CV or your cover letter in English language and preferably in PDF format.